Shipping policy
Thank you for shopping with Arteva Living.
Processing Time
Orders are generally processed within 1–3 business days.
Shipping Time
Most orders arrive within 5–12 business days after shipment. Large furniture and oversized lighting fixtures may require additional delivery time.
Shipping Charges
Shipping costs are calculated during checkout unless otherwise noted.
Multiple Shipments
Your order may ship from multiple fulfillment centers and arrive in separate packages.
Delivery Delays
While we strive to meet estimated delivery times, delays caused by weather, holidays, or shipping carriers are outside our control.
Damaged Shipments
If your order arrives damaged, notify us within 48 hours of delivery and include photographs of the product and packaging.
Incorrect Shipping Address
Please verify your shipping address before placing your order. We cannot guarantee address changes after an order enters processing.